MyITgroup and Sirius have expanded our offerings to provide SAP Solution Manager to your business as your foundational system for the service and support infrastructure for your SAP solution. These offerings include packaged solutions that maximize your investment, including packaged ready to run solutions that include preloaded hardware ready to be delivered to your location.

SAP Solution Manager enables you to:

• Reduce complexity of managing your IT environments
• Avoid business disruptions proactively
• Provide flexibility for fast adaptation to changing
   requirements
• Make services delivered by your IT organization transparent
• Leverage experiences made by SAP, its partners, and other
   customers

SAP Solution Manager supports efficient collaboration both within your organization and with SAP. Solution Manager is built to handle and manage all system lifecycles, including implementation, operation, and optimization.

Business Issue:

SAP has published that starting on April 2, 2007, SAP Solution Manager will be the only source from which customers receive maintenance updates for SAP NetWeaver 2004s and subsequent versions, as well as applications based on it (including mySAP™ Business Suite 2005 applications).

How it works?

Solution Manager manages your support packages, changes, and other software patches. Solution Manager provides you with the ability to pro-actively manage your SAP landscape.

Solution Manager allows you to manage all the steps required for updating your system.

• Select, review and approve relevant patches
• Download and Deploy patches
• Import & Test patches
• Release to production
• Reporting

MyITgroup / Sirius Solutions:

MyITgroup in cooperation with our clients have developed three (3) Solution Manager product offerings that are tailored to meet client’s immediate requirements. These products have been specifically designed to allow you to quickly and cost effectively implement Solution Manager and gain access to the new tools and features. Our solutions are based on a tiered model, each providing additional system administration features that are required for an SAP Landscape.

Ready to Run Solution Manager: Preinstalled and Hosted Solutions

MyITgroup and Sirius have partnered to provide solutions pre-loaded and ready for installation at the client site or hosted by MyITgroup. This option provides the maximum efficiency as the system is delivered to your site with Solution Manager already installed, allowing configuration to commence immediately. This significantly reduces overall implementation time.

Support Solution:

Support Solution includes the Installation of Solution Manger with base IMG configuration to ensure systems are connected to Solution Manager and SAP. The goal of this solution is to allow systems to download and apply maintenance patches via Solution Manager. This solution is ready to run within 1-2 weeks!

Key Functionality

• SAP Earlywatch Alerts
• SAP Maintenance Optimizer

Manager–E2E Monitoring & Diagnostics

Solution is intended for a client who wants to implement a full technical footprint of Solution Manager as part of their initial rollout. This offering provides core solution for maintenance and lifecycle management including, Solution Monitoring Dashboards and E2E Diagnostics for root cause analysis. This solution is ready to run within 3 weeks!

Key Functionality

• E2E Solution Monitoring
• E2E Diagnostics for problem analysis, resolution
• NetWeaver Framework implementation - SLD